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Privacy Policy & Terms of Service

Effective January 6, 2020
Last updated on January 6, 2025

Introduction

Welcome to the TALON Fan App (the “App”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our App.

By using the App, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the App.

Privacy Policy :

Terms of Service :

Privacy Policy

1. Data Controller

Company Name: Talon Esports SG Pte. Ltd.
Registered Address: 68 Circular Road #02-01
Email: marx@talongg.com

2. Information We Collect

We collect the following types of information:

  • Personal Identifiers: Name, email address, gender.
  • Payment Information: Credit card details (processed by third-party payment providers; we do not store full card details).
  • Device Information: IP address, operating system, device type.
  • Usage Data: Interaction with the App, such as features used and time spent.

3. How We Use Your Information

We use your data for the following purposes:

  • To Provide Services: Enabling you to access both free and paid features.
  • To Process Payments: Handling purchases and subscriptions via third-party payment providers.
  • To Improve the App: Analyzing usage data to enhance the user experience.
  • To Communicate With You: Sending service updates, promotional content (if consented to), and responding to inquiries.
  • To Comply With Legal Obligations: Preventing fraud and ensuring regulatory compliance.

4.  Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Payment processors, cloud storage providers, and analytics platforms to support the App.
  • Legal Authorities: If required by law, such as responding to legal requests or preventing fraud.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

5.  Data Retention

We retain personal data only as long as necessary for the purposes stated in this Policy or as required by law. After this period, your data will be securely deleted or anonymized.

6.  Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access & Correction: Request access to your data and correct inaccuracies.
  • Deletion: Request deletion of your data, subject to legal exceptions.
  • Opt-Out: Withdraw consent for marketing communications.
  • Data Portability: Request a copy of your data in a structured format.

To exercise your rights, contact us at marx@talongg.com.

7.  Security Measures

We implement industry-standard security measures to protect your data. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

8.  International Data Transfers

If you access the App from outside Thailand, your data may be transferred and processed in other countries with different data protection laws.

9.  Changes to This Privacy Policy

We may update this Policy from time to time. Significant changes will be communicated through the App or email.

10.  Contact Us

For any questions about this Privacy Policy, contact us at marx@talongg.com.

Terms of Service

1.  Acceptance of Terms

By using the TALON Fan App (the “App”), you agree to these Terms of Service. If you do not agree, do not use the App.

2.  Eligibility

You must be at least 13 years old (or the minimum age required in your country) to use the App. If you are under 18, you must have parental consent.

3.  Account Registration

To access certain features, you may need to create an account. You are responsible for:

  • Providing accurate information: Ensure all account details are truthful and up-to-date.
  • Keeping your login credentials secure: Protect your username and password from unauthorized access.
  • Not sharing your account with others: Keep your account private and use it only for your personal use.

We may suspend or terminate your account if we detect fraudulent activity or violations of these Terms.

5.  User Conduct

You agree not to:

  • Violate any laws or regulations: Comply with all applicable legal requirements.
  • Distribute unauthorized commercial content: Refrain from sending spam, promotions, or other unauthorized content.
  • Attempt to hack, disrupt, or misuse the App: Do not engage in activities that could harm, disrupt, or interfere with the functionality of the App.

6.  Intellectual Property

All content in the App, including logos, graphics, and trademarks, is owned by or licensed to us. You may not reproduce, modify, or distribute this content without permission.

7.  Termination of Service

We may suspend or terminate access to the App if you violate these Terms or for operational reasons.

8.  Disclaimer of Warranties

The App is provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service.

9.  Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Indirect or consequential damages: We are not responsible for any indirect or consequential damages arising from the use of the App.
  • Loss of data or unauthorized access: We are not liable for any loss of data or unauthorized access to your information.

10.  Governing Law & Dispute Resolution

These Terms are governed by the laws of the Hong Kong Special Administrative Region. Any disputes shall be finally settled under the 2014 HKIAC Domestic Arbitration Rules by three arbitrators appointed in accordance with the said rules. The seat of arbitration shall be Hong Kong. The language of the arbitration proceedings shall be in English.

11.  Changes to Terms

We may update these Terms at any time. Continued use of the App after changes means acceptance of the revised Terms.

12.  Contact Information

For any questions, contact us at marx@talongg.com